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TOPIC: Talk thru communicator for ticket booth

Talk thru communicator for ticket booth 10 Nov 2002 14:51 #28031

  • rsmith
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I was wondering if anyone has information on a talk through intercom for a ticket booth. The only product I found available is from Jarco Industries. I'm looking for something capable of full duplex communication and with a headset for the ticket seller. Any info would be most appreciated. Thanks
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Re: Talk thru communicator for ticket booth 10 Nov 2002 17:28 #28032

  • Large
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There are many different brands of these intercoms, but I hate them all.

Selling tickets through glass places a barrier between the ticket seller and the customer. This barrier can cause misunderstandings and rudeness. We turned our box office 90 degrees and we sell inside now. If I were building a new theatre I would have the box offices inside with about a 40" counter between the customer and the cashier. This would lessen reach across problems.

Old theatres used to have the box office outside on the sidewalk. This allowed them to line up people outside. For security there was a window. Now we design lobbies with sufficient space to hold many people inside so why would you sell tickets outside?

Your friendlier banks don't use glass or cages for their tellers anymore unless they are in a high crime area.

The best security is to have the money disappear from the box office early and often. Make drops in a drop safe.

But if you insist on a talk through glass communicator, look for Telex.
http://www.telex.com/


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Re: Talk thru communicator for ticket booth 11 Nov 2002 00:03 #28033

  • Ken Layton
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Try Norcon Electronics at www.norconcomm.com or (516) 239-0300.

Many theaters in my area use Norcon units and they are very reliable.
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Re: Talk thru communicator for ticket booth 12 Nov 2002 20:10 #28034

  • rsmith
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Thanks for the info guys.I agree with Large that it is much better to put the ticket sales inside, but due to the constraints of a 1937 theatre and our wish to keep things as original as possible we are left with the ticket booth configuration. We are hoping to improve communications with our patrons by using a talk thru.
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Re: Talk thru communicator for ticket booth 13 Nov 2002 16:05 #28035

  • mesbursmith
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rsmith

Most of our clients use Norcon talk-thru units. I haven't heard of any complaints.
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