I am curious to know how everyone else handles concession closing after the last show starts.
We use our best judgment based on the movie and number of people in the theater, but generally close 15 -30 minutes after the last show has started. We keep some money upstairs to make change if someone wants something from the candy case or fountain(and the heads are still on!). However, the popcorn is no longer there and the machines are turned off and cleaned. This pattern of closing was pretty standard in our area, but our Regal competitors seem to be staying open throughout the final shows. I am not sure how they keep the kids on payroll that late or when the concession stand gets cleaned. I am also turning over the idea of doing "free" refills on the popcorn, but don't want to disappoint people in the last show who can't get popcorn after a certain time. What are you all doing?