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TOPIC: Deluxe/ETS Depots

Deluxe/ETS Depots 25 Mar 2011 16:22 #35576

  • sevstar
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Now hearing that these will be the remaining Deluxe-ETS film depots.

Buffalo
New York
Atlanta
Chicago
Dallas
Denver
Los Angeles
Seattle
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Re: Deluxe/ETS Depots 26 Mar 2011 02:00 #35581

  • rufusjack
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Email went out today confirming what had been talked about for awhile.

Probably long overdue. Besides the errors in picking up movies you are still playing and being charged for film not ready fees, UPS is much more efficient than our depot pick-up system. Plus I usually get Technicolor shipments on Wed.
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Re: Deluxe/ETS Depots 19 Apr 2011 23:44 #35791

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I am very happy to hear how Deluxe is going to handle this.

From Deluxe:

"Manager,
Going forward, your Deluxe 35mm prints will be shipped via UPS with a UPS return label inside the box. Once your engagement has ended, please remove this label, place it over the used shipping label and leave the print out for UPS.

Since all prints prior to the Deluxe depot closure were not shipped with return labels, you must contact the Deluxe Film Content Recovery Department in order to have a label emailed/faxed to you.
You can either email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call us at 877-997-8767.

Prints coming off screen Thursday night should be picked up by UPS no later than Tuesday the following week."

I wish Technicolor would use this system. Their are times when the UPS driver comes with the label and he/she does not see anyone, will just leave and you are hit with a $20 failed pick-up charge. Plus it would be nice not have every movie ready for pickup by 10am Friday.
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