Our theatre the Rialto Cinemas Lakeside is in Santa Rosa a town of 150,000 people. When we opened, in January, we didn't have weekday matinees. We were still under construction during the week. Boy did we hear about it from the seniors. The bitched up a blue storm about how they like going to the movies during the day so they don't have to drive home during the night. While we were working in the theatre during the day, the people kept banging on the door and telling us that in their paper it said we were open during the day. We weren't and our ads were correct, but they read them wrong.
After a month we still weren't ready to open for weekday matinees but we did institute a Wednesday matinee for the seniors. This helped a little but they were still confused by the ads that changed daily. Why shouldn't Tuesday's ad be the same as Wednesday?
Well, when we got our act together we went to daily matinees. We run a 1,4,7,9 schedule. We almost always get out of the theatre by 11:00 pm. We never have a show earlier than 1:00 pm. This helped the bitching to subside. Now they just bitch about our ticket prices. $4.50 for Seniors 55 and up and Children 12 and under, $7:50 for all others. Our Matinee price is $4.50 for the first show of the day only.
Tuesday is bargain day where $4.50 gets you in all day. Yesterday, for show #1 we had 71 people, show #2 had 37 people show #3 (prime) had 107 and show #4 (late) had 64. I picked Tuesday because it takes out ticket price as motivation. We have half these numbers for Monday, Wednesday and Thursday. As you can see we had the same amount of people for our afternoon shows as for our prime show. We can’t throw those people away.
We have four other theatre companies in the county. They all do matinees. If I were to drop daily matinees the other theatre companies could say "give the film to us, they don't run a complete schedule." Our lease also stipulates that we are open during the hours that are appropriate to our business. So if they do it, we do it.
If, all of a sudden, the other four theatre companies reduced their schedules, perhaps we might, but what would it be. I'll bet that they would just drop one matinee, so that the theatre opened later. I'll bet that the first show would be around 3:00 pm. That would help because then we could get the high school kids to work that show. In the middle of winter, (which isn't much in Northern California) it will still be dark when you leave the 3:00 pm show around 5:30 pm. So our seniors are still going to bitch. We could have one Matinee during the week but that might still lead to advertising confusion. Yes, there would be less confusion if we all did the same schedule.
Much as I would love to run the schedule that my boyhood cinema ran, daily 7 & 9 with matinees on Saturday and Sunday or incase of rain, I guess I am stuck with the rule of competition. Compete or die. Hell, I’d like to go back to a Road Show schedule, one show at 8:00 pm, 2:00 pm on Sat & Sun.
Now shut up so I can get back to my 156 channels of satellite TV! Oh boy! Here come the Olympics.
Your Truly
(Written during a slow matinee while avoiding doing any real work)
Ian Price
Film Slut