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TOPIC: Help with MBA project

Help with MBA project 14 Oct 2003 17:42 #6478

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I am an MBA student at USC Marshall School of Business taking a service operations class. My group is doing a project on how multiplexes are run, with the goal of looking at the service process, everything from concession design and pricing, to scheduling, training and customer service, through the analytical tools used both in manufacturing and other service organizations, such as financial and retail.

Any tips on articles, books or sites which disucss threatre operations, or other ideas or help would be greatly appreciated.

Thank you.
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